Patient Data Protection Policy

What is our Patient Data Protection Policy?

In other words, if you are a patient, how do we use the information you provide to us, and what safeguards are there?

For the full position, please read this page.

The following is a copy of the form we ask patients to sign. This confirms that they acknowledge our position as regards how we use and store their information, and communicate with them.

Patient Data Protection Policy

Under the General Data Protection Regulations 2018 (GDPR) (specifically Article 9(2)(h) we are required to advise patients of the Edinburgh Natural Health Centre and of Jonathan Clogstoun-Willmott about our Data Protection Policy.

All information provided will be treated as confidential and kept safely and will not be given to any other person/organisation without the written consent of the patient concerned.

As part of the Patient Record we are legally required to retain information for the purpose of diagnosis and treatment, recording treatments and communicating with patients. This is to enable the practitioner and clinic to provide professional treatment continuity and, if required by law, to demonstrate what treatments were done.

Upon completion of the initial consultation and/or the Patient Details Questionnaire and Consent form, patient paper records, files and information may be electronically scanned and/or stored on computer file, and/or retained as paper records, for as long as the patient remains a patient of the clinic, and thereafter for a period of not less than 7 years or, in the case of children, until they reach the age of 21.

Information held both manually and electronically in files will be accessible only by staff of the clinic directly involved in the data entry and processing of patient records. No processing is carried out by automated means.

Patients have the right to complain to the Information Commissioner’s Office (ICO) if they think there is a problem with the way we are handling their data.

The practitioner and clinic may connect with patients by all reasonable means (including but not limited to email, telephone, text and post) for the purpose of informing them about clinic news and explaining treatments, planning or confirming appointments and maintaining good communications.

I, the undersigned, (or authorised guardian in the case of a patient under the age of 16) acknowledge that I have read and understand this Data Protection Policy about how this practitioner and clinic maintain and use my data records.

Signature of patient (or guardian for a child under 16):


Print Signatory’s Name: ……………………………………………………………….



Above is a copy of the form we ask patients to sign, explaining how we store and use their data.

Booking Consultations with Jonathan Clogstoun-Willmott
Please note: during this Covid 19 pandemic, consultations with Jonathan can only be done by Telephone or Skype

Click here to see when Jonathan is available, or to BOOK your appointment online. 

Alternatively, ring him on 07950 012501 or freephone (only free to telephone within the UK) 0800 298 7015.

Jonathan Clogstoun-Willmott Books

All the books in the 'Chinese Medicine in English' series should be fully accessible on Kindles and Kindle apps. (Or you can buy the softback print editions, of course.)

('Western Astrology and Chinese Medicine' published 1986, was never available in a Kindle version.)

Request! Please!

If, having read one of my books you can write a review - preferably positive - that would help others decide whether to read it.

You can put your review on Amazon or, on this site, here.

And if you think it was terrible?

Well, let me know so I can improve it for the next person. (Ideally let me know before cursing it in public!)

Here are some of the books I (Jonathan) have written.

Subscribers to Kindle Unlimited can borrow the first four for 'free'.

Qi Stagnation - Signs of Stress

Yin Deficiency - Burnout and Exhaustion

Yang Deficiency - Get Your Fire Burning Again!

Yuck! Phlegm! How to Clear Your Phlegm ...

Western Astrology and Chinese Medicine

Published 1986 and, amazingly, still selling. Western Astrology and Chinese Medicine was apparently used back then by at least one acupuncture college to help students understand Chinese medicine! See Reviews.

Seven Reviews so far for Yuck Phlegm. (Despite the lurid cover, it explains the five main types of phlegm and what works best for each type. I hope it's easy to read and will be much more useful than all the websites on the subject.)

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