Privacy Policy

This is our Privacy Policy, with what we do with information you provide to us, use of cookies, how to unsubscribe and so on.’s Privacy Policy

We recognize that your privacy is important.

This document outlines the types of personal information we receive and collect when you use, as well as some of the steps we take to safeguard information.

We hope this will help you make an informed decision about sharing personal information with us. strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers’, consumers’ and online visitors’ privacy on our website.

We make sure by using a double opt-in method.

However, for Patients it’s different

If you are a patient of Jonathan Clogstoun-Willmott or the Edinburgh Natural Health Centre, or ask for help through a query box on this site, our Patient Data Protection Policy has to be slightly different.

For the full explanation of our position, go to

Personal Information collects personally identifiable information from the visitors to our website only when they volunteer it. Personal information collected on this voluntary basis may include name, postal address, email address, company name, country from which you apply, IP address and telephone number. What we collect depends on the information you supply.

This information is collected if you

  • request information or 
  • download material (eg books) directly from us (as distinct from information you provide to Amazon when buying books advertised on this site but which you obtain via Amazon or Kindle – that information is not available to us), 
  • participate in a contest or sweepstakes, 
  • and sign up to join our email list or 
  • request some other service or information from us. 

The information collected is internally reviewed, and used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, we discard it or store it in our files. If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site.

Personal information received from any visitor will be used only for internal purposes and will NOT be sold or provided to third parties.

Use of Cookies and Web Beacons

We use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your web browser to enable our system to recognize your browser.

The purpose of a cookie is to tell the web server that you have come to the site for the first time, or have returned to a specific page. If you personalize the site’s pages, or register with any of our site’s services, a cookie enables to recall your specific information on subsequent visits.

You have the ability to accept or decline cookies by modifying settings in your browser; however, if you choose to decline cookies, you may not be able to fully experience interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. Beacons are also referred to as web bugs. They are commonly used by sites that use third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a website.

As you browse this website, Google Analytics and advertising cookies may be placed on your computer to collect demographic and interest information, but we do not tie the cookie to any personal information that you provide to us. If you do not wish your data to be collected via Google Analytics, you may use their opt-out tool…


We use third-party advertising companies to serve ads on our website. These companies use cookies and web beacons in their ads to ascertain how many times you’ve seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information from our website.

Some third-party advertisements may be provided by Google, which uses the DoubleClick cookie to serve ads. This cookie enables Google to serve ads to users based on their visits to other sites on the Web. You may opt out of the use of the DoubleClick cookie by visiting the


Browsers can be set to accept or reject cookies automatically, or notify you when a cookie is being requested. Privacy software can be used to override web beacons. Taking either of these actions should not cause a problem with our site, should you so choose.

Children’s Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children’s Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age (unless they consult us as a patient, when different regulations apply – see below).

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records, or would like to update or correct that information, please use our Contact Us page.

If you are a patient…

However, if you are a patient of Jonathan Clogstoun-Willmott, please read our Patient Data Protection Policy, which applies to patients.

Updates and Effective Date reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the updated privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Privacy Policy Terms

Re Questions you ask us

If you request information or help through one of the query boxes on this site we shall reply to your request but your information is not kept or stored in any way (unless  you are or become a patient) except as a copy of your request or subsequent correspondence between you and us.

Re our mailing list or downloadable material

If you ask to go on to our mailing list or to download material from us,  we shall ask you to complete a double opt-in to confirm that you would like us to keep your data so that we can keep you informed of future activities or publications.

How to un-subscribe

You may ask for your information/data to be deleted at any time: all our communications with mailing list subscribers will contain an un-subscribe button. This does not apply to patients as we are required by regulations of our professional bodies to keep patient records for 7 years from their last visit or, in the case of children, until they are 25.

If you are unhappy with how we use your information

If you are  unhappy with how we maintain your information, first please let us know so that we can correct any mistakes.

If after that you still remain unhappy you should inform the Office of the Information Commissioner.

Changes to our policy

We reserve the right to change this information, for example if the law changes. If we do so in a material way we shall inform you if you have consented to us by communicating with you (eg by email or letter) and by placing information about the change on our site.

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